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Latest NEWS |
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Subaru Canada launches Digital Vehicle Health Check pilot
program |
| Subaru Canada have
committed to a 6 store pilot program of the Digital Vehicle
Health Check System starting in August 08, only weeks... |
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more info... |
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Porsche NA Appoint ODS to Develop New PO Products |
| Porsche Cars North
America appoint ODS to develop a unique PO Territory Mapping
product and a web-based PO Development Tool. The products,
which are aimed at the entire NA network... |
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more info... |
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ODS Products |
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Transforming automotive retailing. |
Is customer retention below 45%? Are salesperson closing
rates too low for conquest business? Do less than 20% of
used car buyers return to you for servicing? Happy with the
profitability of your business?
Customer and vehicle retention are the major factors
affecting retailer profitability and, all over the world,
the problem is much the same with auto retailing generally
less profitable than other sectors.
There’s something wrong with the current model and ‘Pilots’
running the revolutionary 21 Retail™ in the USA are
producing startling results:
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Download the 21
Retail Introduction Discussion Document:
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- New business closing rates are running at 1 in 3½
- Vehicle service retention has doubled for new and
used
- Customers are happier and so are the staff, with no
increase in heads or salaries
- R.O.S. in the ‘Pilots’ is forecast to exceed 4.5%.
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Sounds incredible? Well, it’s true - and
it's also about to change the retail model.
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For more information about 21 Retail,
contact@consultods.com |
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User Login |
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Connecting pen and paper to the digital
World |
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Replacing a technicians usual pen
(ball point, pencil or whatever they use to complete vehicle
health checks) with the revolutionary Digital Data Pen can
increase your hours sold per RO by at least 50% - well,
that's what our initial clients have shown across BMW, Ford,
Mazda, Jaguar, Nissan and Suzuki.
The Digital Data Pen takes what your technicians write and
instantly puts the information onto our secured website
which downloads the data right onto your desktop.
There is no new workshop stationary and your technicians
haven't had to do anything different.
Now from any computer with an Internet connection you have
the ability to check:
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- Value of additional work
identified by technician
- Value of the additional work sold
by advisor - additional Gross Profit!
- Declined work that is due for
follow-up
- Number of Health Checks
performed, per technician, per store - per day, week,
month
- Value of additional work sold on
each repair order by advisor - per day, week, month
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More
Information |
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When a picture truly says a thousand
words |
The powerful territorial mapping software
developed by ODS provides accurate sales and marketing
mapping profiles, empowering you to truly understand your
sales and marketing performance/potential.
Whether you want to analyze your sales
performance, identify where the competition are selling,
analyze where your customers are coming from or develop a
real world marketing plan, the territorial mapping and
analysis product gives you real time information to support
your efforts. The analysis helps you make informed
decisions about the direction of your business, eliminating
guess work and financial waste.
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For more information about Territorial
Mapping,
contact@consultods.com |
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Supporting continued improvement in any
vital Pre-Owned department |
The Pre-Owned (PO) Development Tool
is a user friendly Microsoft Excel based tool that supports
your PO
business development on a month by month basis and is
completely adaptable to your goals and aspirations.
The tools presents you with a clear
visual understanding of your performance against your
pre-set benchmarks on a monthly basis. The tool
indicates positive and negative fluctuations in your
performance and shows you the value gap for any poor
performance. Then, to support your improvement
efforts, the tool provides you with supporting documents in
the areas where you are falling behind. The supporting
documents are web based and represent industry best practice
solutions for solving your problems. There are
currently over 250 supporting documents online.
Through use of the PO Development
Tool, ODS will empower your PO
business; help grow your retail performance & support the
implementation of industry leading tools & processes at your
dealership or across your network.
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For more information on The PO
Development Tool,
contact@consultods.com |
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Auto Industry best practice at your
finger tips |
Profit By Action is ODS's unique
members only dealer development website,
containing a vast library of auto industry best practice
tools, processes and documents for the entire dealership
(sales, service and parts). The content ranges from
departmental process schematics, job descriptions, customer
contact plans, workshop loading systems, marketing
evaluation forms and much much more.
The site also provides an intuitive on-line Virtual
Consultant that can help you identify the
issues you are actually experiencing, then provide the
solution and supporting documentation for the issue.
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For more information on Profit By Action,
contact@consultods.com |
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